Hi, I'm Will 👋

I’m a multidisciplinary problem solver with experience spanning design and user experience to public policy and communications. I care about making technology and systems work better for more people.

Based in San Francisco, CA 🌁

Curious about humans, tech & impact

I am interested in all the ways people, systems, and technology intersect and interact.

I was most recently working as a design & user researcher at MetaMask. streamlining the crypto experience for newbies and advanced users alike.

I led end-to-end evaluative research on existing product surfaces like the account experience and Bitcoin integration, as well as generative research on crypto adoption & gift card mechanics.

I also worked (via Ad Hoc) on the U.S. Department of Veterans Affairs developer platform, helping developers better understand and make use of the VA's APIs and wealth of data.

Prior to working in tech, I served as a legislative and communications aide in the California State Assembly. I worked for a variety of elected officials staffing legislation and leading communications & strategy.

I am still a techno-optimist and believe we can develop technology for the greater good.

# bookshelf

I find myself juggling any number of books at a time to satiate my curious and wandering mind.

Reading

East of Eden - John Steinbeck
Lost Gods - Brom
Fruit Fly - Josh Silver
I Who Have Never Known Men - Jacqueline Harpman
Empire of AI - Karen Hao

Let's exchange recommendations

# contact

I am always interested in thoughtful teams working through meaningful, thorny, human problems. Let's get in touch.

say hello → hey@weeyum.io